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Domino’s Pizza complaint: Never receive our order

Open 194 views Fast Food / Delivery

Filed 5 Jul 2020 by [email protected]

We put an order in july 4th,20 around 8:40pm ,it never came, called they said it was leaving, it never came. Called back, talked with a woman who said she was the manager. She proceded to tell me that the delivery driver came by 2x and if I wanted my order I could drive down and pick it up. I told her she was mis informed,because no one has been here. She was downright rude and disrespectful. She told me she had called the and we did not pick up the phone, another falsehood. I asked what she had called, and she gave me the wrong .. refused to give me her name, said she was canceling the order then hung up on me.. I called back ,she unprofessionally put me on the phone with a regular worker.. he was fine. I used partial payment of my credit card, and was told it was canceled it would take 2-3 days to be credited to my account… so therefore I couldn’t put another order in due to lack of funds I do not have a vehicle to go pick up food. Me and my bf decided to stay in on the 4th and order from Dominos. At 9:45 pm I was called a liar inadvertently as I was told repeatedly that they came here 2x and refused to come out a 3rd, while they ruined my dinner and date. I have orderd from here a multiple times and feel they could have compromised and chose to argue with me … all the while they were going to the wrong address… they even gave me a wrong phone number when I asked what number they were calling . Highly disappointed, dissatisfied, and disrespected. Christina D.

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