Complaint: My online order didn’t went through

on 04 June 2020 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

I ordered online on 4620 to pick up from the store in the afternoon, 1.45pm. To my surprise, the store didn’t receive my order and I had to call the customer survive for 15 mins then only someone pick up the phone and I have to wait for another 15 mins for my pizza! I preorder online before I have things to attend to and don’t want to wait in the shop!! I just want and explanation and compensation, software malfunction is not an excuse for a large organisation like yours!

0 0 votes
Justified complaint?

Suggested solution:

I want to get compensated for my time and I’m late for the work because of this and since I have already I had no choice but to wait!!!

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