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Domino’s Pizza complaint: Missing items and poor service from Ben the manager

Open 175 views Fast Food / Delivery

Filed 21 Aug 2020 by Angela

Was missing a salad, called the store and was told I had to wait for the driver to return so they could and that it would be another 40 min on top of the other 40 min I already waited. The person who answered said their name is Ben and that they were too busy and did I want a credit or my salad. When I tried to tell Ben what I thought he should do to resolve the issue, he cut me off and told me to “don’t try it” then yelled at me the 1800 number and hung up on me. I then called back because I did not get the number and Ben yelled the number at me again and hung up again. I feel this is such poor service. I this was my first time ordering with this store and I would never order again. If it weren’t for COVID I would go down and handle this in person. This is not the service your adds show. I am very disappointed and just to say that if I ever spoke to one of my clients this way I would be fired. This is the worst service ever. And it was all over a salad . I am a very unhappy customer to be yelled at and not even given a chance to speak I would hope that this employee would be reprimanded. The worst service ever!!!!!

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