Filed 15 Sep 2021 by Gemma
I ordered over the phone £821 worth of food. I requested a 12 noon delivery and was advised it would not be here until 1pm. I agreed that 1pm would be fine.
Between 1254 and 1326 i called the branch 11 times. Only on the 11th time was the phone answered. When speaking to the advisor i was told that they should not have committed to my order – no apology no nothing. I had to explain to over 80 people that i could not track down lunch.
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