Filed 11 Jun 2020 by brandon.goch07
I ordered a pizza at 1:03pm with an estimated ETA of 20-30 minutes. At 2:00pm the the Eta was still another half an hour. The tracker went off because it said the delivery was completed, but it was not because the driver did not show up. After sending the complaint through the website it offered a coupon for 60 points (a free pizza). Even the coupon didn’t show up to my email address and i couldn’t get back to it because i hit okay about receiving by accident. It is now 2:31pm and i have no idea if the driver is still coming or not, i have no coupon that was offered to em for my wait. This process has been the worst experience i have ever had with Dominos. It is actually the only time i have had something like this happen with you guys. All i wanted was my food or compensation and did not receive either. It is unacceptable what happened today.
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