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Domino’s Pizza complaint: Horrible Customer Service and Un Sanitary

Open 303 views Fast Food / Delivery

Filed 15 Jun 2020 by [email protected]

Dominos tracker said order is ready. I pulled up to drive thru window and added a container of Parmesan cheese.They pulled me up and I waited for another 25 minutes and then I went to pick up window and asked about my order and they still said it wasn’t done.In all this time I watched and the only thing they added to my order were my cups of sauce. I finally got my order an hr after it said my order was done. I put food in my vehicle and realized I didn’t get my Parmesan cheese I paid for as well. Back to window I went and I asked for it and then I watched them as they Tossed my Parmesan cheese to another and drop it on the floor.They tossed another one and dropped that one on the floor as well only this time they picked it up off the floor and gave it to me. I spend over $100 per week from Dominos and have always had good experience and great food, but after my order tonight….. I doubt I will be ordering from Domino’s Pizza again. I have worked in fast food and been a Manager as well and I’m disgusted at the display of customer service and sanitation especially during this pandemic situation we are currently under. No masks or gloves worn and I was given food that was tossed on the floor.

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