Dominos Pizza complaint: Gift Card mishap

Complaint from CLP reported on 03 August 2020 about Dominos Pizza

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

On August o1,2020 at 04:21 i ordered a pizza using a Gift Card with a balance of $20. A nice young lady named Claudia manually rang up the order using my Gift Card. I ordered a Lg. Extravaganzza pizza. After getting home i checked out the balance on the Gift Card and it was $0. This balance was incorrect, the pizza i ordered didnt cost $20. I went back to the store and told Claudia about this. She took my Gift Card and asked for my phone number and told me she would call me back. She never did.

Suggested solution:

Possibly another Gift Card with a $20 balance or maybe a free pizza? whatever Dominos thinks is appropiate.

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3 years ago - We have posted a tweet about your new complaint about Dominos Pizza

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