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Domino’s Pizza complaint: Dry Chicken Alfredo Pasta and Failed curbside pickup

Open 120 views Fast Food / Delivery

Filed 9 Oct 2020 by SUNITHA

Order Details
Order : 1425
Date: 10082020 7:52PM

Ordered two pasta’s and asked for a curbside pickup. Reached the store, hit the arrived button in the app and turned on the harzard light and parked infront of the store as mentioned. 20 minutes later nothing happened. Saw a delivery person and asked him if I should go in. He said he would check. 10 more minutes later, since no one came, went into the store and took them another 5 minutes to give me my order. When I asked why I was made to sit in the car waiting if no one intended to come out, no response, no apology.
Come home, and find just dry pasta. Do I have to get my own alfredo sauce from another store?? Checked the second one and the same.
I call the store this morning and the manager Purvi says the customer has to check their order and he is sorry. Not good enough. Dominos is not the only option !!

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