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Domino’s Pizza complaint: Dirty fingernail on pizza

Open 232 views Fast Food / Delivery

Filed 25 Jun 2020 by Indiajones09

I placed a order around 6:48 pm on 6242020. pick up the order about 7 pm. My order consist of 2 large pepperoni pizzas and 2 ham,bacon, and sausage for the total of 34. Came home and starting fixing my pizza issued slices out. Went to bite twice into my pizza and notice I was chewing something hard. Not to sound graphic but I spit it out to see what it was it was and it was a dirty fingernail that I was chewing. I threw up twice and immediately contacted the store. I was told by manager Devin his exact words I will remake your pizza without the fingernail or you can get store credit no refund. He was being very sarcastic about the situation. I the customer didn’t find it funny at all now I’m thinking am I at risk for covid 19 there’s a whole pandemic going on and explained that to manager Devin he (manger Devin thought it was funny to repeat what I told him not once not twice but three time and was admit about what he has said. Which was very unprofessional. So I the customer decided to contact the police department about the situation and walked into the store where him (Devin and another African American lady were both mangers at the time for them to be rude with attitudes.. no one ever apologized nor said anything to me during the time but both were rolling eyes and had a very nasty body language. The African American lady stared yeah he is the manager and so am I and we can’t.. She was stopped by manager Devin and he politely stated you refund will be back on your card between 3-5 business days. I left the other 2 pizzas on the counter as I exit the store with lexington county police.

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