Skip to content
File a complaint

Domino’s Pizza complaints

Domino’s Pizza complaint: Delivery/wrong pizza/smashed pizza

Open 129 views Fast Food / Delivery

Filed 14 May 2023 by Sameerah

I had ordered a pizza from this domino’s and when they delivered my pizza it was smashed and cold. Then I called the dominoes back and told them what I was unsatisfied about my smashed pizza. Then dominoes said they would remake my pizza and deliver it to me in another 35-40 minutes. I said ok. When the delivery man came with the pizza, he told me that he gave my personal made pizza to someone else that had a pizza order and then told me to except the pizza the other customer ordered and it had sausage on the pizza
I responded to the delivery guy (“OH HELL NO!”, I can’t eat pork from my high blood pressure and I don’t want someone else pizza that he messed up on delivering. I SAID TO THE DELIVERY GUY (“dang I been waiting almost 2 hours now so y’all have to remake my 30$ pizza over again and bring it back for the 3rd time.”). The delivery guy said no he won’t bring me anything back because I said he’ll no to the wrong pizza he wanted me to except because he messed up the delivery. I told him yes he will and I was going to report dominoes for unsatisfactory and ruining my time and money spent. When I call the store they said they would remake it and I told them what happened to me from the delivery person they sent the second time and they said no problem we will fix it. But 15min. Later dominoes called back and said they were not going to send me anymore pizzas to my apartment and they were going to cancel all orders and they don’t want my business anymore and I can’t order from them anymore. I feel like this was bad customer service and bad pizza delivery and bad pizza service to make me go through this rude situation on the behalf of the dominoes and delivery fault for my order being messed up by there service not me. I waited 2hours to be manipulated and get no pizza or nothing of my waisted time and I had to find something else to eat somewhere else. I want to be compensated for there inappropriate and inaccurate comments and unsatisfactory for my food.
I still have my receipt for 30.00$ pizza order

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Domino’s Pizza? Start the discussion above.

Wronged by Domino’s Pizza too?
Make it sting!