Dominos Pizza complaint: Delivery

Complaint from JWADE reported on 03 January 2021 about Dominos Pizza

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My complaint:

Waited nearly 3 hours for a delivery. Estimated time was 37-47 mins. Called store after waiting an hour and 30 mins. I was told my order had left out for delivery and would be here shortly. Another hour and half pass still no order delivered. I’m sure we both know how cold and awful the pizza was after this length of time

Suggested solution:

Refund my money. Suggestion for the future if you are short of help short on drivers inform the customer just don't have them waiting. This is very unprofessional

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