Domino’s Pizza complaint: Delivery

Name: Delivery
Item: Domino’s Pizza
Author: Jaquite

Open 3 Jan 2021 176 views Fast Food / Delivery

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Filed 3 Jan 2021 by Jaquite

Waited nearly 3 hours for a delivery. Estimated time was 37-47 mins. Called store after waiting an hour and 30 mins. I was told my order had left out for delivery and would be here shortly. Another hour and half pass still no order delivered. I’m sure we both know how cold and awful the pizza was after this length of time

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Case details

Status: Open
Company: Domino’s Pizza
Filed: 3 Jan 2021
Desired resolution: Refund my money. Suggestion for the future if you are short of help short on drivers inform the customer just don't have them waiting. This is very unprofessional
Problem: Delivery took nearly three hours
About: pizza delivery

Progress

Filed
Company notified
Company replied
Resolved

3 Jan 2021 Complaint filed and published
3 Jan 2021 Message from Bizzy: we notified Domino’s Pizza about this complaint.

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