Domino’s Pizza complaint: Delivery

Name: Delivery
Item: Domino’s Pizza
Rating: 1
Author: Sarah

Open 23 Oct 2020 203 views Fast Food / Delivery

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Filed 23 Oct 2020 by Sarah

After choosing mandatory contactless delivery, my driver drove away with my order in his car after I did not meet him outside. Delivery instructions said the address, but he did not leave it outside my door. I had to call him to turn around and redeliver it.

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Case details

Status: Open
Company: Domino’s Pizza
Filed: 23 Oct 2020
Rating: 1/5
Desired resolution: Let him know that he should always deliver the order to the provided address and everything should be contactless. I will also accept a store credit.
Problem: Driver drove off instead of leaving order
About: contactless pizza delivery

Progress

Filed
Company notified
Company replied
Resolved

23 Oct 2020 Complaint filed and published
23 Oct 2020 Message from Bizzy: we notified Domino’s Pizza about this complaint.

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