Filed 11 Sep 2021 by Elaine
The person that answered the phone sighed heavily and was very dry when he said “thanks for calling domino’s” He asked what was the address for delivery then question me about my address. Said he needed to look it up bc he had never heard of it before. As if I would lie about my work address. I ordered a personalsmall bbq pizza w bbq wings. My total came to $25 I asked what was the price on just a medium 2 topping pizza instead my total them came to $21. He asked how I was paying I said cash he sighed again before hanging up. I called back a few minutes later and ask that my order be canceled. He said “I figured that you would do that so I didn’t make it bc you were indecisive” I hung up but called right back. He did not say the greeting instead said “yes” I asked for his manager he said he was the manger. I said, “so this is how you treat customers as a manager?! You never offer to help me when I was trying to decide what was the most reasonable may to order let alone offer your special. What about your $5.99 deal?” I asked for his name he said it was Simon but I doubt it. I asked for corporate number he said 1800 Domino’s but when I looked it up it was a total different number for corporate.
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