Domino’s Pizza complaint: Covid 19 complaint
Filed 20 Dec 2020 by Caroline
The “general manager” Michael M was extremely rude and completely unhelpful. We ordered pizza and the driver mixed up the orders. When we called the store to complain they offered to switch the order. With COVID 19 an contactless delivery you can imagine our outrage. They then came back with we will remake the order but it will take 45 min Bc we are down one driver. We asked to speak to the manager. This rude individual came on the line and went on and on about being understaffed….he said these are your options either you wait 45 min and we resend the order or you can have a credit with our store for next time. When we asked to speak to anyone above him he mocked us as if it was amusing to him. The driver actually came back to the door to switch the order.
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