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Domino’s Pizza complaint: Cold and undercooked

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Filed 7 May 2021 by Rebecca

Ordered online. Pizza was very cold like out of the fridge. Knots were undercooked. Called manager. Phone rang for a long time and when did answer was put on hold again. Talked to manager. Said the knots are all cooked for the same amount of time and was not very nice. He told me I should have called sooner and there wasn’t anything he could do about it. Told him my husband and I was hungry so heated the pizza up in the microwave. Knots I threw out. This is the first time I have ever got a pizza that cold. I think the manager needs to have some customer service training.

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