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Domino’s Pizza complaint: Charged for Free Pizza

Open 196 views Fast Food / Delivery

Filed 27 Jan 2021 by E

I had 60 points for Free Pizza and a Free Pizza from a previous screwup from Dec 31st. I attempted to claim one or both – but I was charged for it. I reached out to get it adjusted from the store – the day mgr (12321) advised all issues needed to be done online and she could not point us in the right direction or supply a telephone to tech support or provide the district mgr or the franchiser telephone . For assistance – only directed us back to online as she could not see our account online. There must be some sort of help the store can do – if everywhere your pointing us back to the store for help

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