Domino’s Pizza complaint: Burnt Pizza Horrible, customer service

Name: Burnt Pizza Horrible, customer service
Item: Domino’s Pizza
Author: Aisha

Open 20 Jan 2021 185 views Fast Food / Delivery

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Filed 20 Jan 2021 by Aisha

I ordered 2 pizzas both were delivered cold and burnt. Tried calling back to speak with a manager and couldn’t get anyone to answer the phone. So I went to the location and requested a refund. The staff was very unprofessional and they all have poor customer service skills.

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Case details

Status: Open
Company: Domino’s Pizza
Filed: 20 Jan 2021
Desired resolution: Give your staff the appropriate training on customer service and hire professional management to supervise.
Problem: Pizzas delivered cold and burnt
About: pizzas

Progress

Filed
Company notified
Company replied
Resolved

20 Jan 2021 Complaint filed and published
20 Jan 2021 Message from Bizzy: we notified Domino’s Pizza about this complaint.

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