Complaint: Bad customer service

on 30 December 2020 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

I received a call from a sales associate asking about my address ( I order from dominos weekly and use the same address every time) he hung up on me while I was explaining how to get to my address. I called the manager Denard to file a complaint and he told me he didn’t see what the problem was. Then he put me on hold with another sales associate who told me my order was canceled.

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Justified complaint?

Suggested solution:

All I was looking for in the beginning was an apology but after experiencing how rude the manager was and never receiving my order I don’t know how this issue can be resolved, especially since this is the only location that delivers to my house.

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