My complaint:
The pizza lacked suace and cheese. This happens every time I order the 2 medium 2 topping special. It’s terribly made and not edible. The store deliberately not make the pizza properly just so you are forced to pay more and order a more expensive pizza. Highly unethical. If they are willing to do such thing, what’s stopping them from spitting in a pizza or doing other disgusting acts to harm customers.
Suggested solution:
Perform live monitoring of your staff and ensure that every product sold is made the way it should be made. Have some consistency