Domino’s Pizza complaint: 1405 Sterlington Road

I ordered last night for a delivery and was unaware of the contactless delivery. I had a missed call on my phone so I called the number back but no answer. I called the store to check on my order and was told the driver came but I didn’t answer the door. I then told the manager I’m in my living room nobody ever knocked on my door. She rudely told me I can do one or two things, take a refund or the driver will bring my order back. I told her that was fine but would it be re-made. She told me to hold on and then she put the driver on the phone to tell me he already been to my house. Only to find out he was at the wrong apartment and never came to my apartment. He described someone else apartment door with a trash can in front which I have neither. I asked him why did the manager give him the phone and he told me he’s not sure why she has him handling her complaint, so I asked him to put her back on the phone. I then told her she can give me a refund because she was very rude, unprofessional, and unpleasant. She hung the phone up in my face. I called back and asked her why did she hang up she said she was not the one I spoke with, that was the other manger who was very busy on the line. I asked for another manager the first time but Miranda and the driver told me she was the only one there. However once I was hung up on and I called in u was told it was 3 different managers but they would not let me speak to any. However the same manager I spoke to the first time was the same one that hung up the next two times. This is very unprofessional and the management needs to be improved. I’ve never had a problem with Dominos and whoever the manager was needs to be retrained and also she needs to learn some manners