Filed 8 Oct 2021 by HOMER
I BOUGHT SIX FRUIT DRINKS AND GOT THE WRONG DRINK. NOTE THEY SIT SIDE BY SIDE. I WANTED TO EXCHAGE FOR THE ONE I WAS WANTED, AND I WAS TOLD NO EXCHANGE WITHOUT A RECEIPT. I NEVER GET A RECEIPT, JUST A PAIN TO KEEP UP WITH. I ASKED TO TALK TO THE MANAGER RUBY DOWNNY, AND SHE SAID THE SAME THING, SO I ASKED FOR HER MANAGERS NAME AND WAS TOLD SHE WAS ON VACATION, SO I ASKED FOR HER MANAGER, MANAGER’S NAME. SHE REFUSED MY REQUEST, SO BEING AT A DEAD END I TOLD HER I WAS GOING TO FILE A CORPORATE COMPLAINT. I AM THE SORT OF PERSON THAT IF I GO TO EAT AND I GET BAD FOOD OR BAD SERVICE, I TELL THE MANAGER. I HAVE FOUND OUT THE MANAGER APPRECIATES KNOWING ABOUT EITHER SO THEY CAN FIX THE PROBLEM, VERSES HAVING AN UPSET CUSTOMER THAT WILL NOT RETURN.
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