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Dollar General complaint: Online order Management

Open 306 views Convenience Stores

Filed 17 Aug 2021 by Tracey

Order details
Order : 16107460241801202 – 0161
Order status: Order Received
Order placed: Aug 14, 2021 at 7:59 AM

I never received my pickup order, the manager at the 2177 US Highway 67,Festus was unaware she had an online order, her handheld apparently wasn’t working funny that as soon as I left the location got into my car the order was cancelled. My coupons and the 25.00 5.00 off was never returned to my cart to use at another location since I was not able to redeem at this location. Please train your manager to be respectful and courteous and willing to help the consumer. I believe I should be compensated with a gift card since I was unable to use my coupons and my $5.00 off on $25.00.

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