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Dollar General complaint: Manager Stephanie

Open 125 views Convenience Stores

Filed 9 Oct 2022 by Vicki

I have been shopping at this store for years, since it is only 3 blocks away. I’m there at least 7 times a week. That unfortunately is going to change, because of the latest manager; Stephanie. She is unbelievably rude to customers and her coworkers. You always have to wait until she is ready to cash you out. When you call her out on it, she gets an attitude! She actually snatched the money out of my hand! We obviously had words and she said the shes ‘the f’ing manager and can do what she wants’. The last time, I walked in and could hear a customer calling for someone to wait on her for the 2nd time. She was finishing with that customer and I was coming to the counter and said ‘don’t leave, I’m in a hurry too. She ignored me and went into the office! After I called her a 2nd time, she comes out of the office and is now literally shuffling her feet, moving 6 inches at a time! I’m not going to lie, that set me off, and we had words again, especially when she said she wasn’t going to ring me up! I scan all my receipts and I know I have spent a lo of money there,, due to convenience but I won’t be back until she’s gone. She is truly awful and you are losing customers. Also, the store has been a wreck, to the point where a fire chief came in because of complaints that it was a fire hazard. For days, there were the big rolling bins down every aisle in the back of the store. If there was a fire, people would die! Finally, the prices that are marked are basically a suggestion of what the price is going to be at the register. Everytime I go in the, the prices are wrong. She always acts busy, but doesn’t accomplish much. I
spend my hard earned money there, but I can’t deal with her attitude any longer. Unfortunately you haven’t had a good manager since Melissa left.

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