Dollar General complaint: [email protected]

on 23 January 2023 about Dollar General in category Convenience Stores

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

My brother and I were walking into store talking about a problem at work . I say people want to start problems for me , I’ll show them problems. When the store manager says to me if I want to come into the store talking SHIT, yes she said shit while serving a customer . Now the day before her male friend who frequents the store alot when she wórks had said somethings to my girlfriend the day before, who was there again . I guess she thought I was talking about that but I was looking at and talking to brother. FYI I am a former employee and the male friend constantly being there is one of the reasons I quit. Now I’ve been in the store 15 or more times since I’ve quit with no problems , I stay less than a quarter mile away and have been a fateful customer for 2 years plus . It was very embarrising and disrespectful for The Store Manager to swear at me for saying people want to start problems for me I’ll show them problems, no matter what she thought. Unfortunately I stay in a small community so this puts a strain on me in ways I can’t explain because I’m not from the area and have no transportation. I’m sure nothing will be done becuse the complaint line doesn’t ever connect you with anyone , I was on hold for 42 minutes. Her name is Heather and if anyone has questions call 517505 0960

Suggested solution:

I just want to be able to go in the store without having problems Ive never had a issue there and im there at least 5 times a week. I do 70 percent of my shopping there

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