Dollar General complaint: CRYSTAL (MANAGER) WAS HATEFUL, RUDE HURTFUL

Manager (CRYSTAL) at Dollar General is extremely rude to me EVERY TIME I go into the store. I have never done or said anything to her to warrant being treated this way by her. I am new to Appleton City, MO. in fact we just bought a house and moved here, so we are permanent residents. This local Dollar Tree is quite often where I have to go for items, because the town only has a grocery store.

Last night, Friday, December 16th, 2022 I stopped at the store to pick up some 1 day only sale items and CRYSTAL was there. When I pulled into the parking lot she was outside smoking, which most times when I go there, she is always outside smoking. So, she saw me pull into the parking lot and immediately put out the cigarette and went into the store.

So, I went in, got my items and she was ringing them up and I ask her if she was mad at me for some reason. She said No. I said to her that for some reason I was getting negative vibes from her. I said, did I do or say something to upset her she wouldn’t answer me.

She threw my stuff around and was acting mad. I told her the least she could do was answer me, she still would not speak to me. I said that was no way she should be treating a customer she still wouldn’t answer me. I was very emotionally upset to the point of years by how CRYSTAL was treating me.

I believe that CRYSTAL does not belong in that store, working with the public, if she has that kind of attitude and is being hateful and she made me feel extremely bad and I don’t want to go back to that store, especially if CRYSTAL is there. She doesn’t belong there. BRANDY that also works at that store was an eye witness to how CRYSTAL was treating me and BRANDY also heard everything I was saying and how CRYSTAL was acting towards me!

I would like a response from Dollar General Corporate regarding this matter and I would also like a personal apology from CRYSTAL for treating me that way, especially in front of other customers…..if need be I can be reached by phone at 913-526-9029.

Or email at: [email protected]