Dollar General complaint: Canceling online orders

Name: Canceling online orders
Item: Dollar General
Rating: 1
Author: Jessica

Open 4 Dec 2022 281 views Convenience Stores

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Filed 4 Dec 2022 by Jessica

Week after week my online order is being cancelled due to not being able to fill satisfactory. Or no reason at all but when you actually go in the store their is all your items that you ordered online. So I’m failing to see why my online orders can’t be fullfilled.

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Case details

Status: Open
Company: Dollar General
Filed: 4 Dec 2022
Rating: 1/5
Desired resolution: Fill my online orders on saturdays
Problem: Online orders repeatedly cancelled despite stock
About: online grocery orders

Progress

Filed
Company notified
Company replied
Resolved

4 Dec 2022 Complaint filed and published
4 Dec 2022 Message from Bizzy: we notified Dollar General about this complaint.

See all 457 Dollar General complaints

Discussion

2 comments

Amy 23 Sep 2023

I’ve had the same happen numerous times. I’m guessing lazy employees not wanting to fill orders

Reply
Kev 1 Oct 2023

Same issue. Attempted 4 online orders with them and NONE of them have ever been fulfilled. Not shopping online with them again. Completely pointless.

Reply

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