DJI Complaints Service & Advice

Most Common DJI Complaints and Tips

Although we haven't received any complaints about DJI yet, it is still worth mentioning that typically, customers might encounter issues such as technical difficulties with drone software, limited battery life, and challenges with customer service response times. Customers also often face steep repair costs and delays in shipping replacement parts.

To avoid these issues, we recommend ensuring your drone’s software is regularly updated and familiarizing yourself with its features before use. Always carry spare batteries for extended sessions and document any technical issues promptly. Early and proactive communication with customer service can also help resolve problems more efficiently.

How and why file a complaint about DJI?

Do you have a dispute or had a bad customer experience with DJI? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to DJI.