Filed 10 Sep 2021 by Otto
Was on the phone for a total of 1 hour and 12 minutes to cancel our service because we are moving and then the service was finally cancelled. The date that I wanted it cancelled was 101. After they told me that it would take 7 days to get the boxes to return their items I asked them to make fit or the 920 date. They ended up canceling it on 99 an hour after I got off the phone with them. I was put on hold at least 15 times during the 2 phones calls that I had to make because they lost me during one of the 15 times on hold.
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