Direct Express complaint: Unauthorized transactions (Stolen money)
Filed 4 Oct 2020 by George
Someone hacked my card,and stole over1,000$ in Julyaugust.Direct express is a horrible company.Customer service number is a failure.No email for customers,Website useless,FDIC will not cover losses for unauthorized transactions,Not a member of theBBB,The BBB rates them anFI want my money back or there better be an extremely good answer from a REAL person!
Report
Discussion
0 comments
No comments yet. Been through something similar with Direct Express? Start the discussion above.
More Direct Express complaints
View all 803Can’t speak to customer service need to talk with someone about a misplaced card
Yes I’ve been calling the 1800 anout my stolen card and everytime they transfer me to customer service they hang…
Card locked
My card is locked and been locked for the past 4 days
Unauthorized charge on my card
There’s a charge of 33 on my card unauthorized the charge from unclaimed money was authorize