Direct Express complaint: They hung up on me

Name: They hung up on me
Item: Direct Express
Rating: 3
Author: Esther

Open 29 Sep 2023 76 views Payment Providers

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Filed 29 Sep 2023 by Esther

I’ve been trying to contact direct express all day about my card being frozen and I got hung up on alot I need help my SSI I get is my only income thanks

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Case details

Status: Open
Company: Direct Express
Filed: 29 Sep 2023
Rating: 3/5
Desired resolution: By calling me and trying to help with my issue
Problem: Card frozen, calls repeatedly dropped
About: benefits debit card

Progress

Filed
Company notified
Company replied
Resolved

29 Sep 2023 Complaint filed and published
29 Sep 2023 Message from Bizzy: we notified Direct Express about this complaint.

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