Direct Express complaint: Ripping off my debit card balance

Fraudulent charges have been occurring on my debit card since April 22. I tried to report this via phone, no one answered the line. I sent my bank statement back to Direct Express with the false charges circled. Then totaling $175.00. I then reported the card stolen, since my account was being hit several times a day via an unknown app Cash App.
I received a new card in 8 days. Changed password. Had only $109.00 left from all the bogus debiting.
I had never used the new card. Today, May 17, I randomly checked my balance, been hit for $49.00. What!? I had not used the card yet!
I went to a local ATM and withdrew remaining $50.00. I want this stopped, my money returned and an internal investigation done.
How can a new unused card still have money being pulled off almost daily. Somebody at Direct Express?
I have several direct deposits made every month. My account is being stripped almost every day.
Give me my money back, stop the bull and answer the frigging phone. No one can get anyone in any department at Direct Express