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Direct Express complaint: Refusing to release my grandson’s SSI payment to Flagstar Bank

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Filed 4 Aug 2022 by Lillie

I I lost my grandson’s card and called Direct Express for a new one they started asking me random questions that did not pertain to me I got everything wrong… they are rude disrespectful I gave them every answer that I could give them and they still will not release the card to me or send it to the bank that I provided to them so on that note I will be getting a hold to the Attorney General’s office if I can’t get help from you guys thank you very much for listening.

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