Direct Express complaint: Refund

Name: Refund
Item: Direct Express
Rating: 1
Author: Ronald

Open 22 Oct 2022 125 views Payment Providers

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Filed 22 Oct 2022 by Ronald

I have a pending refund in the amount of $233.19 from Walmart.Com. They have had the money for 2 days now and won’t release it to my card. When I call I get an attitude from the customer service agent.

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Case details

Status: Open
Company: Direct Express
Filed: 22 Oct 2022
Rating: 1/5
Desired resolution: Release the money onto my card.
Problem: Pending refund not released to card
About: prepaid debit card
At stake: $233.19
Dealing with it for: 2 days

Progress

Filed
Company notified
Company replied
Resolved

22 Oct 2022 Complaint filed and published
22 Oct 2022 Message from Bizzy: we notified Direct Express about this complaint.

See all 803 Direct Express complaints

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