Direct Express complaint: Permantly locked debit card

Name: Permantly locked debit card
Item: Direct Express
Rating: 1
Author: Carmen

Open 18 Feb 2023 145 views Payment Providers

File your Direct Express complaint How does Complain.biz work?

Filed 18 Feb 2023 by Carmen

My card is a new card and I used it one time but I had it for a month so I messed up and I locked my debit card so I contacted direct express I was giving directions on how to get my card unlock I faxed and emailed direct express but their giving me the run arounds my card been locked for three weeks please 🙏 help me I am disabled with no legs

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Direct Express
Filed: 18 Feb 2023
Rating: 1/5
Desired resolution: Unlock my debit card
Problem: Locked debit card not unlocked
About: debit card
Dealing with it for: 3 weeks

Progress

Filed
Company notified
Company replied
Resolved

18 Feb 2023 Complaint filed and published
18 Feb 2023 Message from Bizzy: we notified Direct Express about this complaint.

See all 803 Direct Express complaints

Discussion

0 comments

No comments yet. Been through something similar with Direct Express? Start the discussion above.

More Direct Express complaints

View all 803

Refused to give stollen money back

At midnight on the 3rd I went to take money off my card. It said to change pin I did…

22 Feb 2023

Refund

Several transactions were made on my account that was not made by me

15 Feb 2023

Take money out of my account n letting peoples

On June 3 I check my account n it was $325 I check my account n discover that they had…

4 Jun 2020

Wronged by Direct Express too?
Make it sting!

Launch complaint