Direct Express complaint: Other person info

Name: Other person info
Item: Direct Express
Rating: 1
Author: Mistyphillips859

Open 1 May 2020 260 views Payment Providers

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Filed 1 May 2020 by Mistyphillips859

Was trying to talk to person on phone couldn’t hear him Bc the person next to him was so loud that I heard them giving others person on the phones info Heard their social security number address phone number real unprofessional

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Case details

Status: Open
Company: Direct Express
Filed: 1 May 2020
Rating: 1/5
Desired resolution: Get better phones so you don't hear what's in the back ground
Problem: Other customers' personal details overheard on call
About: phone support

Progress

Filed
Company notified
Company replied
Resolved

1 May 2020 Complaint filed and published
1 May 2020 Message from Bizzy: we notified Direct Express about this complaint.

See all 803 Direct Express complaints

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