Direct Express complaint: My direct express debit card

Name: My direct express debit card
Item: Direct Express
Rating: 1
Author: Malcolm

Open 1 Nov 2020 209 views Payment Providers

File your Direct Express complaint How does Complain.biz work?

Filed 1 Nov 2020 by Malcolm

I ordered direct express debit card after losing my last one and I ordered a new card but it never got delivered and updated information pertaining to my account had not been up dated also putting restrictions on me being able to obtain my card from going to ups

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Direct Express
Filed: 1 Nov 2020
Rating: 1/5
Desired resolution: Send me my card to the correct address with zip code
Problem: Replacement card never delivered
About: replacement debit card

Progress

Filed
Company notified
Company replied
Resolved

1 Nov 2020 Complaint filed and published
1 Nov 2020 Message from Bizzy: we notified Direct Express about this complaint.

See all 803 Direct Express complaints

Discussion

0 comments

No comments yet. Been through something similar with Direct Express? Start the discussion above.

More Direct Express complaints

View all 803

Can’t speak to customer service need to talk with someone about a misplaced card

Yes I’ve been calling the 1800 anout my stolen card and everytime they transfer me to customer service they hang…

3 Nov 2020

card not working

i can’t use my card or access the website. My rent is past due.

30 Oct 2020

Online Bogus withdrawal from my account

I initially did a Credit check for a dollar fee,which i was told was refundable,however, scrshin kept taking money from…

18 Aug 2020

Wronged by Direct Express too?
Make it sting!

Launch complaint