Direct Express complaint: Hang up or Dropped Call
Filed 14 May 2020 by J Caraman
Was on hold for customer service for over an hour. When I got through was asked to describe reason for dispute and all information. After completing this was told they had to transfer. Person answering seemed to have an attitude(while taking personal information and after wards). While explaining dispute and reason call was hung up or dropped on their end. No call back am now holding over an hour again for customer service and ready to give up on call.
Report
Discussion
0 comments
No comments yet. Been through something similar with Direct Express? Start the discussion above.
More Direct Express complaints
View all 803debit card
I order a new card on the 3rd of June via express mail. Its the 6th, so much for express.…
Cant activate my card
They keep asking for other verification after i told them i lost my card and got a new one
Important
It seems no one is picking up on customer service with the number on the back of the card I’ve…