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Dignity Health complaint: Customer Service

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Filed 7 Feb 2023 by Mashariki

Came to the location for my Son to be seen for a sinus infection he has has for a week in half. Dr came very rude unprofessional ask what’s the problem told her that my son had a bad sinus infection and nothing working. She basically brush me off and said well nothing we can do but give him a sprayed. I explain to her he has large amounts of green mucus coming his nose and I have a sprayed it’s not working. She told me it’s nothing they can’t do about it. I requested another doctor because she wasn’t helpful at all. Dr Wolf came in and he was just as worse as her didn’t get no help or the issue solve.

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