DHgate.com complaint: Took my money canceled my order have not refunded nothing

Name: Took my money canceled my order have not refunded nothing
Item: DHgate.com
Author: AMY

Open 1 Oct 2021 133 views Retail Company Wholesaler

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Filed 1 Oct 2021 by AMY

I ordered 2 pairs of shoes for my son, then they decided to cancel. My money was taken out of my bank but, here I am no money returned, no product sent. Then everyone you message has no idea of nothing.

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Case details

Status: Open
Company: DHgate.com
Filed: 1 Oct 2021
Desired resolution: My money needs to be returned now. Im also making a fraud report. Money was taken from my account on September 20th then a few days later they canceled my order.
Problem: Order cancelled, payment not refunded
About: shoes

Progress

Filed
Company notified
Company replied
Resolved

1 Oct 2021 Complaint filed and published
1 Oct 2021 Message from Bizzy: we notified DHgate.com about this complaint.

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DHgate.com complaint: Took my money canceled my order have not refunded nothing

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Wronged by DHgate.com too?
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DHgate.com complaint: Took my money canceled my order have not refunded nothing

Discussion

More DHgate.com complaints

Deception, Lies

Item lost in the post or never sent

Refund

Wronged by DHgate.com too?Make it sting!

Wronged by DHgate.com too?
Make it sting!