DHgate.com complaint: Seller totally ignored my request for refund, DHGate did not investigate properly.

Complaint from Ian Kruger reported on 28 April 2021 about DHgate.com

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My complaint:

I placed order, within 24 hours I requested refund.
DHGate customer service promised full refund after 7 days.
Seller sent unwanted product on day 7.
Estimated delivery June 20 …
When product will not sell, so absolute nonsense, as shipping was promised within 10 days. I cancelled order. I requested refund.

Suggested solution:

Refund me in full immediately.

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