Complaint: No reply

on 24 August 2020 about DHgate.com in category Retail Company

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My complaint:

I ordered and paid for a bag on 9th August but the order has still not been processed. I’ve been sending messages to the seller since 16th Aug but not one reply.

I’ve tried to contact customer service on 2 occasions, since 22 Aug, but the computer doesn’t understand what I’m talking about.

0 0 vote
Justified complaint?

Suggested solution:

As its gone way beyond my arrival expectations i've lost all confidence in the seller. I want a full refund and cancel my order.

Message from Robin from Complain.biz

4 weeks ago - We have posted a tweet about your new complaint about DHgate.com

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