DHgate.com complaint: No reply

Name: No reply
Item: DHgate.com
Rating: 1
Author: Les

Open 24 Aug 2020 283 views Retail Company Wholesaler

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Filed 24 Aug 2020 by Les

I ordered and paid for a bag on 9th August but the order has still not been processed. I’ve been sending messages to the seller since 16th Aug but not one reply.

I’ve tried to contact customer service on 2 occasions, since 22 Aug, but the computer doesn’t understand what I’m talking about.

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Case details

Status: Open
Company: DHgate.com
Filed: 24 Aug 2020
Rating: 1/5
Desired resolution: As its gone way beyond my arrival expectations i've lost all confidence in the seller. I want a full refund and cancel my order.
Problem: Order unprocessed, no reply from seller or support
About: bag

Progress

Filed
Company notified
Company replied
Resolved

24 Aug 2020 Complaint filed and published
24 Aug 2020 Message from Bizzy: we notified DHgate.com about this complaint.

See all 290 DHgate.com complaints

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