Filed 21 Jun 2023 by LuWana
We had the worst service ever. There was barely anyone in the restaurant to begin with and the it took over 20 minutes to even get our drinks. Not all the kids had their drinks. Four of us had a strawberry lemonade and they were all different colors. No one came to take our orders and no one helped the waitress with the drink orders so everyone could have their drinks at the same time. When we told them we were going to leave the manager working didn’t even come out ask why were leaving. There was 15 of us and they lost money including a tip. To lose that amount of money and not care is surprising to me. If I was a manager I would have tried to rectify the situation. We even came from out of state to visit relatives. We will never return or recommend this Denny’s again. When I called and spoke to the manager on duty he “apologized” and said it was a shift change. If it was a shift change then the manager on duty should have stepped up and helped out. Again there was only three tables including ours for the service we received.
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