Delta Air Lines complaint: Baggage was damaged
Filed 23 Feb 2022 by Justine
I checked bag in Mexico, transferred flights in Alanta Ga, I noticed that my checked suitcase was damaged, the front zipper was torn opened and is unrepairable. I Don’t understand why my bag was opened when I secured my items. I showed the damaged to the luggage department in Atlanta, however with a very rude tone I was directed to make a clam at my final destination which was Detroit Michigan. One I arrived in Detroit, I attempted to make a claim there; again, I was directed that the claim should have been made in Atlanta and that nothing could be done in Detroit since I noticed the damaged in Atlanta.
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