DeLonghi complaint: Customer service ignoring me

Name: Customer service ignoring me
Item: DeLonghi
Rating: 1
Author: John

Open 5 Oct 2022 187 views Consumer Electronics

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Filed 5 Oct 2022 by John

I sent my machine into their customer service per their instructions. Now they refuse to answer emails andor phone calls. Have no idea where my machine is.

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Case details

Status: Open
Company: DeLonghi
Filed: 5 Oct 2022
Rating: 1/5
Desired resolution: I would prefer a complete refund since I have no confidence in their company, products or service.
Problem: Machine sent for repair, no replies
About: coffee machine

Progress

Filed
Company notified
Company replied
Resolved

5 Oct 2022 Complaint filed and published
5 Oct 2022 Message from Bizzy: we notified DeLonghi about this complaint.

See all 2 DeLonghi complaints

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More DeLonghi complaints

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Ticket: 6496865 Fixed ONCE, Broke again and the only option is “repair”?

I LOVE my coffee machine, it makes GREAT COFFEE when it works…. I have had it just over a year…

29 May 2025

Wronged by DeLonghi too?
Make it sting!

Launch complaint

DeLonghi complaint: Customer service ignoring me

Discussion

More DeLonghi complaints

Ticket: 6496865 Fixed ONCE, Broke again and the only option is “repair”?

Wronged by DeLonghi too?Make it sting!

Wronged by DeLonghi too?
Make it sting!