Complaint: service

on 24 February 2022 about CVS Pharmacy in category Pharmacy

New complaint
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Complaint resolved
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My complaint:

today I tried to call pham. to see if rx came in as they had to order –4 calls to pham about 50 min. wait time and no one answered..
I just returned from store without rx because there was a hold on it, 6 persons in line to check whyhold.. I already waited behind 5 persons to get rx this is all too much. I will transfer all my rx to publix

Suggested solution:

answer phones ,have more people to service customers in line.

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