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Cult.fit complaint: No permanent trainers

Open 78 views Fitness & Sports Centers

Filed 28 Feb 2024 by Soumi

I want follow up on my previous communication regarding the limited availability of group classes and lack of consistent trainers at the Hennur and Thanisandra centers, which are both within 3.5 km of my location.

This inconsistency has made it difficult to maintain a regular exercise routine, as I am often forced to switch between centers due to limited or absent class slots, or repeat the same exercises due to the lack of consistent class schedules. While I appreciate the existence of multiple centers, their current limitations are hindering my ability to effectively utilize my membership.

Previously, my experience at the Kannamangala center was positive, which led me to consider renewing my membership. However, the current situation at the Hennur and Thanisandra centers has caused me to reconsider.

I understand that trainer availability can fluctuate, but I strongly request an increase in the frequency and variety of yoga and dance classes at the Hennur and Thanisandra centers, along with efforts to ensure more consistent trainer availability.

It’s important to me that I am able to participate in regular classes and maintain a consistent routine, and the current situation is hindering my ability to do so. I would appreciate it if you could address these concerns and offer solutions beyond generic responses, focusing on implementing improvements at the aforementioned centers.

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