Crypto.com complaint: Asking money for visa card

Name: Asking money for visa card
Item: Crypto.com
Author: Harsh

Open 18 Mar 2022 109 views Crypto / DeFi / Blockchain

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Filed 18 Mar 2022 by Harsh

I started the process to get the visa card of crypto.com , they shipped my card almost after 3 months and i haven’t received my card, they are saying it’s lost in courier, i changed my address after i applied now they are asking for 50€ for reissuing card. I haven’t received card, they are making mistake and why should I pay?

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Case details

Status: Open
Company: Crypto.com
Filed: 18 Mar 2022
Desired resolution: Simple, just delivere my card, to old address or new address.
Problem: Card lost in transit, reissue fee demanded
About: debit card
At stake: €50
Dealing with it for: 90 days

Progress

Filed
Company notified
Company replied
Resolved

18 Mar 2022 Complaint filed and published
18 Mar 2022 Message from Bizzy: we notified Crypto.com about this complaint.

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