Cracker Barrel complaint: servers management

MY FAMILY AND I VISITED YOUR STORE IN MEMPHIS,TENNESSEE
AT THE ADDRESS LISTED ABOVE ON FRIDAY FEB 18 ARRIVING THERE APPROXIMATELY 7:30 PM –WAS TOLD WOULD BE A 20 MINUTE WAIT— 20 MIN WAIT TURNED INTO 40 MIN. WE STOOD OUT
BY THE CHECK IN . WE FINALLY ASKED IF WE COULD JUST BE SEATED. THERE WAS NOT MANY PEOPLE IN THE DINING AREA.
THEY LET US SIT RIGHT BY THE ENTRY DOOR TO DINING ARE AT A LARGE ROUND TABLE. WE FINALLY GOT A WAITRESS TO TAKE OUR ORDER –THERE WERE 5 OF US. THREE OF US ORDERED MEATLOAF WITH DIFFERENT SIDES-COLESLAW, OKRA
ONE ORDERED CHICKEN AND DUMPLINGS. ONE CANT REMEMBER WHAT SHE ORDERED. AFTER ABOUT 20 MIN OF ORDERING WAITRESS CAME BACK SAID THEY WERE OUT OF COLESLAW SO WE CHANGED TO ORKA. THEN LATER ANOTHER 15-20 CAME BACK SAID THEY HAD DUMPLINGS BUT NO CHICKEN.
THEN ANOTHER 20 MIN CAME BACK SAID THEY HAD NO MEATLOAF. WE ASKED FOR THE MANAGER. HE LEFT CAME BACK SAID THE MANAGER WOULD NOT SPEAK TO US. MY SON SAID OH YES HE WILL GO BACK AND TELL HIM WANT TO SPEAK TO HIM. FINALLY THE MANAGER CAME OUT. APOLOGIZE FOR OUR WAIT AND PROBLEMS (WASNT TOO MUCH BELIEVABLE.) HE SAID THE COOKS ONLY MADE THREE MEATLOAFS FOR THE DAY.
WE WERE THERE FOR TWO HOURS NO FOOD WHILE WAITING WE THOUGHT FOR OUR DINNER. THERE SEEMS TO BE SOME
STAFF THERE THAT DONT CARE ABOUT YOUR BUSINESS. ALOT OF TWO GO PLATES WENT OUT THE DOOR WHILE WE WERE SITTING THERE THAT THERE WAS ONLY A COUPLE TABLES WITH
PEOPLE SITTING AND YOUR STAFF WERE TAKING OUT BAGS OF
TO GO PLATES. THIS WAS ONE OF THE WORST EXPERIENCES WITH CRACKER BARREL. DO HOPE YOU CARE ABOUT YOUR STORES AND WILL GET THIS CORRECTED. WILL NEVER VISIT
THIS STORE AGAIN. AS BAD AS THIS EXPERIENCE WAS THOUGHT YOU NEEDED TO KNOW THE ACTIVITY GOING ON IN
YOUR STORE.