Cracker Barrel complaint: My wife and I were never even served water for the full 25 minutes we sat at our table! We finally got up and left the building!

My wife and I were seated in the main central dining room and given menus by an employee. For 25 minutes, we never were waited on or even brought any water! Not one employee came to our table! After such a long time, and as embarrasing as it was to us, we finally got up from our table and left the building! We then drove twenty miles to Odessa and found a restaurant there, and it wasn’t another Cracker Barrel! My wife and I are in our 70s, have eaten at the Midland Cracker Barrel many many times over the years! Although the service has gotten much worse in the past couple of years, we had never been completely ignored until this incident which happened on Friday, March 17 at 4:45 pm. I have only one question—just in case someone actually reads this—why should I ever visit another Cracker Barrel again after suffering the humiliation we did at our last visit???