Filed 4 Apr 2022 by Lola
I placed my order over the phone on April 1st, Ordered 3 of the Friday Fish Fry meals on one order and another for a 2nd order for my father-in-law. I am a huge fan and usually my food is superb. Had a gift card to pay for part of order. First off had to call a manager because the young boy said he couldn’t take it due to the gift card having only 3 digit code, however used part of the gift card the week prior and the guy there just explained to the cashier that a zero had to be added. Apparently it was a common thing because they were aware of it. Once added the gift card went through smoothly, and now I am being told the remainder of my gift card couldn’t be used and now there is no returning the gift card because part of it had been used the week before at the same cracker barrel. Once manager was called I explained the solution of added the zero and as he said he would see if it would go, the young boy leans in close to him and states that he knows it will work but he was told by someone else not to except these gift cards. Okay so manager tries adding zero and card goes through. Great problem solved, but then we got our order home and first the order was only wrong on one item, I order 2 corn muffins with my meal and I received one corn muffin and one biscuit, ok no biggie, I can deal with that. But the fish was very little (supposed to be four fillets, I received 2, my son received 3, my husband received a mess not sure how many because it was just crumbled mess) and so dry and cold. One of the orders was torn into pieces, like they had been broken up to try and feel the tray, to look like more was there than actually was (a mess), the sides were cold and taste as if they had been out for hours (dumplings, dry, cold and rubberlike, the only thing good about the meal was the fried apples I got as one of my sides, guess that because even cold fried apples are ok.
Report
Discussion
0 comments
No comments yet. Been through something similar with Cracker Barrel? Start the discussion above.
More Cracker Barrel complaints
View all 193Hostesses getting bribed by servers
The hostesses are getting bribed by the hostesses to sit people in thier section. When there is a rotation for…
Worse service I have ever had
After waiting to get seated for 12 hour. We ordered our food. We waited another 1 hour before we received…
gift card oversharge
The cashier opened my new gift card which said $25-no fee. The amt due was $17.10 and it gave as…